Business Hours
- Monday
- 9 AM - 7 PM
- Tuesday
- 9 AM - 4:30 PM
- Wednesday
- Closed
- Thursday
- Closed
- Friday
- 9 AM - 4:30 PM
- Saturday
- 9 AM - 12 PM
- Sunday
- Closed
Cancellation Policy
I respect your time and am committed to providing exceptional service at Highlands Hair Lounge. Please take note of my policies:
1. Cancellation Policy:
- Notify me at least 12 hours before your appointment (9 AM - 5 PM the day before) to avoid a 50% charge.
- Changes to chemical/hair appointments within 12 hours may incur charges.
2. Late Arrival:
- Arrive on time; delays beyond 15 minutes may result in rescheduling. After 20 minutes, it's considered a No Show.
3. Refund Policy:
- No refunds, but I ensure your satisfaction with any necessary adjustments.
4. No Show:
- A 75% charge for missed appointments is required for rescheduling.
5. Pricing Policy:
- Service pricing may vary. Request accurate pricing through a complimentary in-salon consultation.
6. Right to Refuse:
- I reserve the right to refuse service if a mutual connection is not felt.
Additional Guidelines:
- Allow 48 hours for responses.
- If unwell 24 hours before your appointment, I kindly ask that you reschedule.
Thank you for understanding.
For inquiries, call 731-599-1002 or text 731-592-3497.